POSB (People’s Own Savings Bank) – Zimbabwe The People’s Own Savings Bank (POSB) is the longest-standing home-grown savings institution, with over 120 years of service dedicated to advancing financial inclusion and building economic resilience for the people of Zimbabwe. As a world class savings bank, trusted and customer-focused people’s bank, POSB plays a pivotal role in mobilizing domestic savings and expanding access to formal financial services across the country.
The Bank operates a network of 32 service centres supported by over 680 agents, ensuring broad and inclusive reach across urban and rural communities. In terms of key customer segments, POSB serves a diverse customer base comprising corporates, small and medium enterprises (SMEs), public sector entities, individuals and underserved populations, offering affordable and innovative financial solutions tailored to local needs.
Sustainability Strategy
Guided by its Purpose Statement – “To sustainably transform lives and impact communities in Zimbabwe”, the Bank integrates environmental, social, governance and economic considerations into its governance structures, risk management frameworks, lending practices and operational processes.
Key strategic priorities include:
▪ Advancing financial inclusion and mobilizing savings.
▪ Supporting enterprise development and productive sector growth.
▪ Promoting climate resilience and responsible resource management.
▪ Strengthening institutional governance and long-term financial sustainability.
Through these focused actions, POSB aligns its purpose, strategy and sustainability commitments, positioning the Bank for long-term success by proactively managing risks, capturing emerging opportunities and protecting the business’ social and environmental dependencies. Sustainability is embedded as a practical and measurable commitment to strengthening communities, enhancing financial resilience and creating enduring stakeholder value, driven by impactful ecosystem orchestration and disciplined measurement of performance against the Bank’s purpose.
As a member of the United Nations Environment Program Finance Initiative (UNEP FI), POSB aligns with global best practice in responsible banking and sustainable finance. To this end, the Bank collaborates with international peers and stakeholders in order to advance sustainable finance, support climate-responsive and green initiatives, and strengthen productive capacity across sectors to drive inclusive economic development and national resilience.
Recognition
POSB’s commitment to inclusive and sustainable banking has received international recognition. At the inaugural World Savings and Retail Banking Institute (WSBI) Sustainable Development Goals (SDGs) Awards held in Washington, D.C. in October 2025, POSB received three awards for excellence in:
▪ Inclusive Banking and Social Impact
▪ Digital Transformation and Technological Innovation
▪ Customer Education
These recognitions reflect POSB’s leadership in advancing financial inclusion, leveraging innovation to enhance service delivery, and strengthening financial literacy to empower communities.