As the first Internet-based InsurTech company in China, ZhongAn aims to redefine insurance with cutting-edge technology and innovative business models. We embrace a dual-engine strategy of “Insurance + Technology” and adhere to integrating technologies into the entire insurance value chain. By empowering the insurance value chain with technologies and adopting an ecosystem-oriented approach, we focus on the digital lifestyle scenarios of customers to provide innovative, inclusive and abundant insurance products and services through proprietary channels and ecosystems through partners’ platforms, in order to meet the diversified protection needs of customers and create an effective value proposition for them. We continuously improve and upgrade technology strengths during the operation of our insurance business, and we export InsurTech systems and functional modules to global insurance companies and industry chain clients in a productized way, so as to facilitate the digital transformation of the industry.
In addition, we also applied years of experience in Internet insurance and Internet finance operations in the Hong Kong market. In March 2020, ZA Bank became the first virtual bank to officially commence operations in Hong Kong. ZA Life obtained the virtual insurance license in Hong Kong and officially commenced operation in May 2020 and subsequently established a bancassurance partnership with ZA Bank. With the ZA Bank APP serving as the gateway, we jointly provided a convenient, inclusive and innovative one-stop financial service experience for retail customers and SMEs in the Hong Kong market under the “ZA” brand.
In 2023, ZhongAn issued 12,234 million policies and served 500 million users. Our health ecosystem had provided health protection to more than 125 million insured users cumulatively.
Our “DiandianBao” products have served more than 14,000 small and micro merchants of the daily operation including liability insurance and commercial property insurance.